Questions, Partnerships, or Product Support?
We are here to help pet parents, partners, and retailers learn more about Prowwl freeze-dried treats. Send us a message and our team will get back to you as soon as possible.
We Would Love to Hear From You
Whether you have a product question, Amazon order concern, retail inquiry, or partnership idea, use the form and we will route your message to the right team.
Product Support
Questions about ingredients, feeding, or product details.
Amazon Orders
For order or delivery questions, include your Amazon order number if possible.
Wholesale & Retail
Interested in carrying Prowwl products? Tell us about your business.
Find the Right Contact Path
Choose the contact path that best matches your question so we can help faster.
Product Questions
Ask about ingredients, feeding, texture, or product details.
Amazon Orders
For order, delivery, or listing questions, include your Amazon order number.
Wholesale & Partnerships
Tell us about your store, media opportunity, or partnership idea.
Before You Reach Out
These common answers can help pet parents and partners send the right information from the start.
How soon will your team reply?
We aim to reply as soon as possible. For Amazon order questions, including your order number can help us route your message faster.
Where should I ask about Amazon orders?
Use the form and choose Amazon order support. Please include your order number and a short description of the issue.
Do you support wholesale or retail inquiries?
Yes. Tell us about your store, market, and the products you are interested in carrying.
Can I ask about ingredients or feeding?
Yes. Send us your product question and our team will help with ingredient, texture, or usage information.